Shipping & Returns
How long does delivery take
Finland: 2–5 business days.
Europe: 3–8 business days.
Rest of the world: 6–14 business days.
How much does shipping cost
Shipping costs are automatically calculated at checkout based on your location and the size of the package.
If your country is not listed, please contact me through the Contact Form on my website, and I’ll do my best to arrange delivery.
Do I need to pay import taxes or fees
For orders outside the EU, import duties or taxes may apply. Please check your local customs policies for more details. These fees are the buyer's responsibility.
Can I return a painting
Yes, returns are accepted within 14 days of receiving your order.
The painting must be returned in its original packaging and in the same condition as when it was sent.
Return shipping costs are paid by the customer.
To initiate a return, please contact me through the Contact Form on my website.
Can I cancel my order
You can cancel your order within 7 days if it hasn’t been shipped yet. Once shipped, cancellations are not possible, but you can return the painting following the return policy.
Can I order a custom painting
Yes, I accept commissions! Please contact me through the Contact Form on my website to discuss your idea.
How much does it cost
Custom paintings are usually more expensive than ready-made pieces because they involve additional materials, planning, and collaboration.
How long does it take
Completion time for commissioned artwork is typically 1–3 months, depending on the complexity and my schedule.
What if my country isn’t listed at checkout
If your country isn’t available during checkout, please contact me through the Contact Form on my website, and I’ll check if shipping to your location is possible.
RETURN POLICIES
I’m delighted that my artworks resonate with you and bring inspiration to your space. If, for any reason, you are not satisfied with your purchase, you may return the artwork within 14 days of receiving it, subject to the conditions below.
Conditions for Returns
The painting must be returned in its original condition and packed securely using the original packaging or similar materials.
Returns are not accepted for commissioned artwork unless there is damage caused during transit or manufacturing defects.
The buyer is responsible for the return shipping costs.
How to Make a Return
- Carefully repackage the painting:
- Submit your return request through the Contact Form on my website. Please include:
Your name.
Order details.
Once I receive your request, I will provide you with an email address where you can send photos of the artwork and packaging before shipping. This ensures proper handling and evaluation of the return.
Damaged Items
If the painting was damaged during shipping:
Contact me immediately through the Contact Form. I will provide you with an email address where you can send photos of the damage.
I will assess the situation and cover the return shipping costs if the damage occurred during transit.
Refunds
Once the artwork is returned and inspected, I will process your refund within 14 days.
Important Notes
Returns are only accepted if the painting is intact and shows no signs of use.
If the artwork is damaged during return shipping due to improper packaging, the cost of repair may be deducted from your refund.
Need more help
If you have other questions, feel free to reach out - Contact Form.