Privacy policy
Privacy Policy
Last updated: May 4, 2026
Zhanna Vääränen Art operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Zhanna Vääränen Art is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our website, make a purchase, subscribe to our mailing list, contact us, or otherwise interact with us.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
- Contact details, such as your name, email address, phone number, billing address, and shipping address.
- Order and transaction information, such as the products you view, add to your cart, purchase, return, exchange, or cancel, and information related to your past transactions.
- Payment-related information, such as billing details, payment confirmation, transaction details, and limited payment information provided by Shopify or our payment service providers. We do not directly store full credit card or debit card numbers.
- Account information, if you create a customer account, such as your login details, preferences, and account settings.
- Communications with us, including information you provide when contacting us through our Contact page, email, or customer support inquiries.
- Marketing information, such as your email address and subscription preferences if you sign up to receive marketing emails from us.
- Device and usage information, such as your IP address, browser type, device information, pages visited, and how you interact with our website. This may be collected through cookies and similar technologies.
How We Collect Personal Information
We may collect personal information from the following sources:
- Directly from you, when you place an order, create an account, subscribe to our mailing list, contact us, or otherwise provide information to us.
- Automatically through the Services, including through cookies and similar technologies when you visit or use our website.
- From Shopify and service providers, who help us operate our store, process payments, fulfill orders, send emails, and provide the Services.
- From third-party platforms, if you interact with us through platforms such as Instagram, subject to those platforms’ own privacy policies.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- To provide the Services, including processing payments, fulfilling orders, arranging shipping, handling returns or exchanges, and providing customer support.
- To communicate with you, including responding to your questions, sending order confirmations, shipping updates, and other service-related messages.
- To manage your customer account, if you choose to create one.
- To send marketing emails, if you have subscribed or otherwise agreed to receive them. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
- To improve and secure our website and Services, including troubleshooting, analytics, fraud prevention, and protecting our business.
- To comply with legal obligations, including tax, accounting, consumer protection, and other legal requirements.
- To enforce our terms and policies, protect our rights, and respond to lawful requests from authorities.
Marketing Communications
If you subscribe to our mailing list or otherwise agree to receive marketing emails from us, we may use your email address to send you updates, offers, news, and information about our artwork, products, and store.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.
We may also maintain social media pages, such as Instagram. If you interact with us on social media or follow links from our website to third-party platforms, your information is processed in accordance with those platforms’ own privacy policies.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the Services, remember your preferences, understand how visitors use the website, improve performance, and support security.
Shopify and other service providers may also use cookies and similar technologies to provide ecommerce functionality, checkout, payment processing, analytics, and security features.
Depending on your location, you may be able to manage cookie preferences through our website’s cookie banner or through your browser settings. Please note that disabling certain cookies may affect how the website functions.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify, which hosts our store and provides ecommerce services.
- With payment processors, in order to process your payments securely.
- With shipping carriers and fulfillment partners, in order to deliver your order.
- With email service providers, if you subscribe to our marketing emails or receive order-related communications.
- With technical and service providers, such as website hosting, analytics, security, customer support, and IT service providers.
- With professional advisers or authorities, where necessary to comply with legal obligations, enforce our policies, protect our rights, or respond to lawful requests.
- In connection with a business transaction, such as a merger, sale, transfer of assets, restructuring, or similar event, if applicable.
We do not sell your personal information in the ordinary meaning of the word.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services, including checkout, payment processing, security, analytics, and other ecommerce functions.
Information you submit through the Services may be transmitted to and shared with Shopify and service providers that help us operate our store, process payments, fulfill orders, and provide the Services.
To learn more about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties, such as Instagram.
If you follow links to websites or platforms that are not operated or controlled by us, you should review their privacy policies and terms. We are not responsible for the privacy, security, content, or practices of third-party websites or platforms.
Our inclusion of a link to a third-party website or platform does not, by itself, imply endorsement of that website, platform, or its operator.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the contact details below so that we can take appropriate steps to delete the information.
As of the Last Updated date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee perfect security.
We retain personal information for as long as necessary to provide the Services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
The length of time we retain your personal information depends on the type of information, the purpose for which it was collected, and any legal or business requirements that apply.
Legal Bases for Processing Personal Information
If you are located in the European Economic Area, the United Kingdom, or another region where legal bases for processing are required, we process your personal information under the following legal bases:
- Performance of a contract, when we process your information to fulfill your order, process payment, arrange shipping, handle returns, or provide customer support.
- Consent, when you subscribe to marketing emails or consent to certain cookies or similar technologies.
- Legal obligations, when we process your information to comply with tax, accounting, consumer protection, or other legal requirements.
- Legitimate interests, when we process your information to operate, improve, secure, and protect our business and Services, provided that our interests are not overridden by your rights and freedoms.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- The right to request access to the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to request a copy of your personal information.
- The right to object to or restrict certain processing of your personal information.
- The right to withdraw consent, where we rely on consent to process your personal information.
- The right to opt out of marketing emails at any time.
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before responding to a request.
To exercise any privacy rights available to you, please contact us using the contact details below.
If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Because we use Shopify and other service providers, your personal information may be transferred, stored, or processed outside the country where you live.
If we transfer personal information from the European Economic Area or the United Kingdom to another country, we will rely on recognized transfer mechanisms where required by applicable law, such as Standard Contractual Clauses or other approved safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, technologies, legal requirements, or operational needs.
When we update this Privacy Policy, we will revise the “Last updated” date above and post the updated version on our website. Where required by applicable law, we will provide additional notice.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any privacy rights available to you, please contact us through our Contact page or by email.
For the purpose of applicable data protection laws, Zhanna Vääränen Art is the data controller of your personal information.